Q: What’s the right strategy going forward?
A: The one you will actually follow.
Q: What’s the best solution to this problem?
A: The one that will benefit everyone involved.
Q: What item on my to-do list should I do first?
A: The one that’s screaming the loudest.
Q: What’s wrong with my computer?
A: Try rebooting.
Important because most often, the road to resolve is well lit.